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Seller portal

Sokoni Marketplace

Return requests

Returns on orders that include your products. Status is managed by Sokoni support.

How returns work

  • Customers start returns from their order page or via Sokoni Support.
  • You see return requests here when your products are included in the order.
  • Sokoni support approves or rejects. You do not change status yourself.
Read return policy →

No return requests yet

When a customer requests a return on an order that includes your products, it will appear here with the reason and current status.